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Home Owners Association General Manager

Waimea, HawaiiFull-time
$120,000 - $130,000 annually
About the Job
HOA General Manager
Location: Big Island, Hawaii
Position Type: Full-Time, Exempt
Reports To: Board of Directors
Compensation: $120K - $130K base salary + 20% performance bonus
Relocation Assistance: Available for candidates with prior Hawaii experience

Position Overview
We are seeking a dynamic and experienced HOA General Manager to lead the operations of our prestigious community association. This role demands a seasoned professional with a strong background in property management, exceptional leadership skills, and the ability to foster a thriving community environment.

The ideal candidate will excel at balancing operational efficiency, financial oversight, and community engagement while navigating the unique cultural and regulatory landscape of Hawaii.

Key Responsibilities:
Leadership & Operational Management:
  • Oversee all aspects of daily operations, ensuring the community’s facilities and common areas are safe, well-maintained, and visually appealing.
  • Translate the Board of Directors’ strategic goals into actionable plans, driving operational success.
  • Lead and mentor onsite staff, promoting a culture of accountability, collaboration, and professional development.
  • Leverage property management software to optimize workflows and maintain accurate records.
Financial Oversight:
  • Develop and manage the annual budget, ensuring financial discipline and alignment with community goals.
  • Oversee capital improvement projects and reserve studies to safeguard the community’s long-term assets.
  • Provide the Board with detailed financial reports, variance analyses, and actionable recommendations.
  • Collaborate with auditors and tax professionals to ensure compliance with financial regulations.
Vendor & Contract Management:
  • Solicit and evaluate competitive bids for key service contracts, including landscaping, security, and maintenance.
  • Negotiate contracts to achieve the best value while minimizing risk.
  • Conduct regular performance reviews of vendors to ensure contractual obligations are met.
Governance, Compliance & Communication:
  • Ensure compliance with governing documents (CC&Rs, Bylaws) and Hawaii state laws, including HRS Chapter 514B or 421J.
  • Act as the primary point of contact for the Board, residents, and external stakeholders, addressing inquiries with professionalism and discretion.
  • Prepare for and facilitate Board meetings, including agenda creation, management reports, and meeting minutes.

Qualifications:
Education & Experience:
  • Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred.
  • A minimum of 3-5 years of experience in HOA management, property management, or hospitality leadership roles.
  • Professional certifications such as CMCA®, AMS®, or PCAM® are highly desirable.

Hawaii-Specific Expertise:
  • Island Experience: Candidates with prior experience managing properties in Hawaii will be given preference.
  • Cultural Awareness: A strong understanding of Hawaiian culture and the "Aloha Spirit" is essential for fostering positive community relationships.
  • Regulatory Knowledge: Familiarity with Hawaii’s environmental regulations, shoreline management, and labor laws is critical.
  • Logistical Skills: Proven ability to navigate the unique challenges of island-based operations, including supply chain and vendor management.

Apply Today!