HOA General Manager
Location: Big Island, Hawaii
Position Type: Full-Time, Exempt
Reports To: Board of Directors
Compensation: $120K - $130K base salary + 20% performance bonus
Relocation Assistance: Available for candidates with prior Hawaii experience
Position Overview
We are seeking a dynamic and experienced HOA General Manager to lead the operations of our prestigious community association. This role demands a seasoned professional with a strong background in property management, exceptional leadership skills, and the ability to foster a thriving community environment.
The ideal candidate will excel at balancing operational efficiency, financial oversight, and community engagement while navigating the unique cultural and regulatory landscape of Hawaii.
Key Responsibilities:
Leadership & Operational Management:
- Oversee all aspects of daily operations, ensuring the community’s facilities and common areas are safe, well-maintained, and visually appealing.
- Translate the Board of Directors’ strategic goals into actionable plans, driving operational success.
- Lead and mentor onsite staff, promoting a culture of accountability, collaboration, and professional development.
- Leverage property management software to optimize workflows and maintain accurate records.
Financial Oversight:
- Develop and manage the annual budget, ensuring financial discipline and alignment with community goals.
- Oversee capital improvement projects and reserve studies to safeguard the community’s long-term assets.
- Provide the Board with detailed financial reports, variance analyses, and actionable recommendations.
- Collaborate with auditors and tax professionals to ensure compliance with financial regulations.
Vendor & Contract Management:
- Solicit and evaluate competitive bids for key service contracts, including landscaping, security, and maintenance.
- Negotiate contracts to achieve the best value while minimizing risk.
- Conduct regular performance reviews of vendors to ensure contractual obligations are met.
Governance, Compliance & Communication:
- Ensure compliance with governing documents (CC&Rs, Bylaws) and Hawaii state laws, including HRS Chapter 514B or 421J.
- Act as the primary point of contact for the Board, residents, and external stakeholders, addressing inquiries with professionalism and discretion.
- Prepare for and facilitate Board meetings, including agenda creation, management reports, and meeting minutes.
Qualifications:
Education & Experience:
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred.
- A minimum of 3-5 years of experience in HOA management, property management, or hospitality leadership roles.
- Professional certifications such as CMCA®, AMS®, or PCAM® are highly desirable.
Hawaii-Specific Expertise:
- Island Experience: Candidates with prior experience managing properties in Hawaii will be given preference.
- Cultural Awareness: A strong understanding of Hawaiian culture and the "Aloha Spirit" is essential for fostering positive community relationships.
- Regulatory Knowledge: Familiarity with Hawaii’s environmental regulations, shoreline management, and labor laws is critical.
- Logistical Skills: Proven ability to navigate the unique challenges of island-based operations, including supply chain and vendor management.
Apply Today!