Gecko Hospitality Logo

Service Manager

Concord, North CarolinaFull-time
$55,000 - $60,000 annually
About the Job
Service Manager Opportunity
Charlotte, NC – Salary Up to $60,000 (DOE)

Step Into Your Next Career Chapter as a Service Manager in Charlotte, NC!

Are you ready to elevate your career? We’re on the lookout for a dynamic, experienced Service Manager to lead the Front of House team at our thriving full-service restaurant in Charlotte, NC. This role is your chance to showcase your leadership abilities, inspire a talented team, and deliver exceptional guest experiences—all while earning a competitive salary of up to $60,000, based on your experience.

Interested? Email your resume to kimber@geckohospitality.com.

Why Choose Us?
At our core, we value people—our guests and our team members. When you join us, you’ll unlock a wealth of benefits designed to help you thrive personally and professionally:
  • Flexible Scheduling: Achieve a healthy work-life balance tailored to your needs.
  • Exclusive Discounts: Enjoy perks and discounts at our restaurants, plus career growth opportunities.
  • Comprehensive Benefits: Access medical, dental, and vision insurance starting just 30 days after hire.
  • Paid Time Off: Take advantage of vacation time, parental leave, and fully paid maternity leave.
  • Education Support: Receive up to $5,250 annually in tuition reimbursement to further your learning.
  • Financial Incentives: Benefit from monthly profit sharing, quarterly stock units, and a holiday bonus.
  • Positive Culture: Work in a supportive, uplifting environment with resources designed for your success.

About the Role:
As a Service Manager, you’ll oversee Front of House operations, ensuring every guest enjoys a seamless and memorable experience. From mentoring staff to managing costs and creating a vibrant atmosphere, your leadership will shape our restaurant’s success.

Key Responsibilities:
  • Lead and manage daily Front of House operations to deliver outstanding guest experiences.
  • Train, coach, and evaluate staff to build a high-performing, motivated team.
  • Oversee liquor orders, control costs, and ensure compliance with liquor regulations.
  • Foster an engaging atmosphere through themed events, contests, and incentives.
  • Handle recruitment, conduct interviews, and develop staff schedules.
  • Enforce food safety standards and company policies.
  • Provide feedback and guidance to team members to support their development.

What We’re Looking For:
To excel in this role, you should have:
  • Proven leadership experience in the restaurant industry.
  • Expertise in Front of House operations and guest relations.
  • Excellent communication and interpersonal skills.
  • A passion for delivering unforgettable guest experiences.
  • Knowledge of food safety standards and liquor regulations.

About Us:
We’re more than just a restaurant—we’re a place where guests and team members create meaningful connections. With a focus on exceptional service, quality food, and a supportive work culture, we’re committed to helping you succeed and grow.

Ready to Apply?
This is your chance to lead a talented team, make a lasting impact, and take your career to new heights—all while earning a competitive salary of up to $60,000.

Send your resume to kimber@geckohospitality.com.

Know someone who’s perfect for the role? Share this opportunity—we’d love to meet them!